Frequently Asked Questions

Everything you need to know about your Lo-Fi Merchandise experience.

How long does shipping take for my order?

Standard shipping typically takes 5-10 business days. Once your order is processed, you will receive a tracking number via email to monitor your package's journey.

What is your return policy for apparel?

We offer a 30-day return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a full refund.

How do I know which size to choose?

Each product page includes a detailed size chart. Our lo-fi aesthetic often features a relaxed, oversized fit, so we recommend sizing down if you prefer a more tailored look.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your products ethically sourced?

Yes, we prioritize sustainability. Our merchandise is printed on demand to reduce waste, and we use garments from suppliers who adhere to fair labor practices and eco-friendly manufacturing.

Can I cancel or change my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can request a cancellation within 2 hours of purchase by contacting our support team, but we cannot guarantee changes after that window.